Refund policy
Returns & Refunds Policy
Returns
We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must be:
- Unworn, unused, and in the same condition as received
- Returned with all original tags attached
- In its original packaging
- Accompanied by a receipt or proof of purchase
To initiate a return, please contact us at store@atlantatrackclub.org.
Approved returns may be shipped to or dropped off at:
Atlanta Track Club Store
201 Armour Drive NE
Atlanta, GA 30324
If your return request is approved, we will provide a return shipping label along with instructions for returning your item. Please note that items sent back without prior authorization will not be accepted.
If you have any questions about a return, contact us at store@atlantatrackclub.org.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If you receive an item that is damaged, defective, or incorrect, contact us immediately at store@atlantatrackclub.org so we can evaluate the issue and make it right.
Non-Returnable Items
The following items are not eligible for return:
- Sale or clearance items
- Gift cards
Exchanges
The quickest way to receive a different item is to return the original item. Once your return has been approved, you can place a new order for the desired item.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional processing time before the refund appears in your account.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at store@atlantatrackclub.org.